Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 149604 Views
- 100 replies
- 12 likes
- 149604 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17153 Views
- 27 replies
- 4 likes
- 17153 Views
- 27 replies
- 4 likes
Family name different than user account for premium registration
Hi,Yesterday I bought a premium membership for 3 months via the "pay by cash" option at one of your partner called Cebuana in the Philippines where I live. When I paid, I filled up the application voucher with my name and last name that are different...
- Hi, Yesterday I bought a premium membership for 3 months via the "pay by cash" option at one of your partner called Cebuana in the Philippines where I live. When I paid, I filled up the application ...
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- 176 Views
- 0 replies
- 0 likes
- 176 Views
- 0 replies
- 0 likes
Account still charging me
I have two accounts. One connected to fb and the other to an email or username and I can't remember anyone of them. The one that's connected to a username or email I'm paying monthly for but can't access it. Figured it out cause I went into the negat...
- I have two accounts. One connected to fb and the other to an email or username and I can't remember anyone of them. The one that's connected to a username or email I'm paying monthly for ...
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- 145 Views
- 0 replies
- 0 likes
- 145 Views
- 0 replies
- 0 likes
i availed the 9PHP/3mos. premium subscription but...!
i availed the 9PHP/3mos. premium subscription promo but i was charged 129php for 3 months subscription instead. i had no premium subscription prior to this purchase, anyone could shed some light on this?
- i availed the 9PHP/3mos. premium subscription promo but i was charged 129php for 3 months subscription instead. i had no premium subscription prior to this purchase, anyone could shed some light on t...
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- 202 Views
- 0 replies
- 0 likes
- 202 Views
- 0 replies
- 0 likes
subcriptio
i just subscribe premium again today. i thought i was on the family subcription but unfortunately it was a single account subcription for P129. however, i upgrade it to family plan for P194. is there any way i can have the refund for the P129 i spent...
- i just subscribe premium again today. i thought i was on the family subcription but unfortunately it was a single account subcription for P129. however, i upgrade it to family plan for P194. is there...
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- 241 Views
- 0 replies
- 0 likes
- 241 Views
- 0 replies
- 0 likes
No confirmation email
Hi! I just paid for a 1 year premium and i did not get any confirmation email. I tried reinstalling the app but it still did not work.
- Hi! I just paid for a 1 year premium and i did not get any confirmation email. I tried reinstalling the app but it still did not work.
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- 173 Views
- 0 replies
- 0 likes
- 173 Views
- 0 replies
- 0 likes
$0.99 for 3 months doesn't seem to work
I created my account on November 22nd because of the 3 months of premium for $0.99, but it doesn't seem it worked because I was already charged $9.99 on the same day...Help please! Boris
- I created my account on November 22nd because of the 3 months of premium for $0.99, but it doesn't seem it worked because I was already charged $9.99 on the same day...Help please! Bor...
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- Community Legend
- 987 Views
- 18 replies
- 0 likes
- 987 Views
- 18 replies
- 0 likes
Paid on two accounts, didn't know the policy
I paid for two spotify accounts, I didn't know I can use the same card for the two account. I ended using another card. But the second transaction on my first card was charged.
- I paid for two spotify accounts, I didn't know I can use the same card for the two account. I ended using another card. But the second transaction on my first card was charged.
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- Casual Listener
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Cobro indebido
Buenas noches. Tengo una cuenta premium de 99 pesos, pero desde hace meses detecte un cobro extra que dice ADYENMX de 149 pesos que no sabia que era. Ahora revisando encuentro que es un cobro por cuenta familiar, pero yo no tengo esa cuenta. Ayuda, p...
- Buenas noches. Tengo una cuenta premium de 99 pesos, pero desde hace meses detecte un cobro extra que dice ADYENMX de 149 pesos que no sabia que era. Ahora revisando encuentro que es un cobro por cue...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Family Subscriptions
I have recently started on the family subscription subscription, my mother has started it and my siblings and I all have it. My Spotify premium account stopped when my siblings and mothers continued and she is still being charged for my line. Why?
- I have recently started on the family subscription subscription, my mother has started it and my siblings and I all have it. My Spotify premium account stopped when my siblings and mothers continued ...
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- Spotify Star
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
3 months Spotify doesnt work with new accounts
I created a new account because my friends told me spotify was $0.99 for 3 months but when i go to the payment mathod if says that i already had a trial before even tho its a new account, i created a second account to see if the problem persisted and...
- I created a new account because my friends told me spotify was $0.99 for 3 months but when i go to the payment mathod if says that i already had a trial before even tho its a new account, i created a...
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Spotify Live Chat
I need the link for Spotify Live Chat. I was on it last night and the problem wasn't fixed and we were disconnected. Please help.
- I need the link for Spotify Live Chat. I was on it last night and the problem wasn't fixed and we were disconnected. Please help.
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- Community Legend
- 519 Views
- 1 replies
- 1 likes
- 519 Views
- 1 replies
- 1 likes
Pay Premium Family with Swisscom Mobile Bill
HelloI am a Spotify Premium Customer, paying via Swisscom Mobile invoice (via Boku). I want to change to Spotify Premium Family now, however wenn I click on the upgrade buttons, I can only select credit cards for payment. Is there anyway to upgrade t...
- Hello I am a Spotify Premium Customer, paying via Swisscom Mobile invoice (via Boku). I want to change to Spotify Premium Family now, however wenn I click on the upgrade buttons, I can only select c...
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- Newbie
- 809 Views
- 1 replies
- 1 likes
- 809 Views
- 1 replies
- 1 likes
Solved!! Paid for Univ Student plan but its not working!!
I chose the plan for students, i got verify bu sheerId but then, I was refunded and have no Premium account.
- I chose the plan for students, i got verify bu sheerId but then, I was refunded and have no Premium account.
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- Newbie
- 728 Views
- 4 replies
- 0 likes
- 728 Views
- 4 replies
- 0 likes
No puedo dar de baja mi cuenta Premium por medio de Personal para tomar el family plan
Buenas tardes.Me pasa que hace tiempo me suscribi a Spotify premium por medio de mi carrier de celular Personal. Resulta que ahora sacamos unn family plan pero hasta no darme de baja el plan individual, no me aceptan en el family. Me pide que me de d...
- Buenas tardes. Me pasa que hace tiempo me suscribi a Spotify premium por medio de mi carrier de celular Personal. Resulta que ahora sacamos unn family plan pero hasta no darme de baja el plan indivi...
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- Newbie
- 777 Views
- 1 replies
- 0 likes
- 777 Views
- 1 replies
- 0 likes
3 Months Premium for $0.99
3-month premium account that I bought from the campaign the advantage of the internet, says time accidentally check 3 months try another page of the campaign yararlanacakmi no benefit says too that can benefit the campaign trial after a period of 3 m...
- 3-month premium account that I bought from the campaign the advantage of the internet, says time accidentally check 3 months try another page of the campaign yararlanacakmi no benefit says too that c...
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
Constant billing with free account
I have a free account and I looked at my CC statements and have been getting billed for months!!!! How do I contact someone to work this out? I feel this is unfair for a company to not have telephone support. I want nothing to do with this compnay if...
- I have a free account and I looked at my CC statements and have been getting billed for months!!!! How do I contact someone to work this out? I feel this is unfair for a company to not ha...
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
Superuser Contribution suscripcion
Hola, mi problema es que no me puedo unir a la familia de spotify ya cheque que la informacion es correcta pero aun asi no me deja unirme
- Hola, mi problema es que no me puedo unir a la familia de spotify ya cheque que la informacion es correcta pero aun asi no me deja unirme
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- Newbie
- 357 Views
- 3 replies
- 0 likes
- 357 Views
- 3 replies
- 0 likes
cobro indebido
Hola, desde hace 3 meses me estan cobrando 99 pesos por una suscripcion que nunca hize ni autorize, como la cancelo ???? no quiero el servicio y no se porque se activo. gracias
- Hola, desde hace 3 meses me estan cobrando 99 pesos por una suscripcion que nunca hize ni autorize, como la cancelo ???? no quiero el servicio y no se porque se activo. gracias
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- Casual Listener
- 345 Views
- 1 replies
- 2 likes
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cobro indebido
- 345 Views
- 1 replies
- 2 likes
Credit card change
I had to change my credit card number cause I canceled mine, but I received a charge on the new card of 10 reais, and the regular payment was charged me today. Is it normal? Or is it gonna be discounted later?
- I had to change my credit card number cause I canceled mine, but I received a charge on the new card of 10 reais, and the regular payment was charged me today. Is it normal? Or is it gonna be discoun...
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- Community Legend
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
abonnement premium
avec premium telecharger des titres et les copier sur usb est ce possible
- avec premium telecharger des titres et les copier sur usb est ce possible
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes