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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53392 Views
  • 32 replies
  • 3 likes
  • 53392 Views
  • 32 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6846 Views
  • 23 replies
  • 2 likes
  • 6846 Views
  • 23 replies
  • 2 likes

Re: spotify gift card not valid in my country

Hi there,I purchased 2 giftcards in The Netherlands and wanted to add them to a Dutch (NL) Spotify account. But both cards say that the giftcard is invalid for the country that I am in...

  • Casual Listener
  • Hi there, I purchased 2 giftcards in The Netherlands and wanted to add them to a Dutch (NL) Spotify account. But both cards say that the giftcard is invalid for the country that I am in...
  • renesebastian
  • Casual Listener
  • 352 Views
  • 3 replies
  • 1 likes
  • 352 Views
  • 3 replies
  • 1 likes

Premium Familiar

He enviado invitacion a mis familaires y ninguno se puede unir. Le sale que hay un error

  • Newbie
  • He enviado invitacion a mis familaires y ninguno se puede unir.  Le sale que hay un error
  • user-removed
  • Not applicable
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Premium hesap olmuyor

Merhaba geçtiğimiz günlerde kredi kartımdaki limit nedeniyle premium üyeliğimi iptal etmek zorunda kaldım.Limit sorunu ortadan kalkınca yeniden premium üye olmak istedim ancak dünden beri bütün kart bilgilerimi doğru girmeme rağmen Tüh, kartın veya ö...

  • Newbie
  • Merhaba geçtiğimiz günlerde kredi kartımdaki limit nedeniyle premium üyeliğimi iptal etmek zorunda kaldım.Limit sorunu ortadan kalkınca yeniden premium üye olmak istedim ancak dünden beri bütün kart ...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Mexico

Hola lo qué pasa es que rasque de más el código de spotyfly estaba nueva la tarjeta de prepago ya mande correo a Spotify y mi pregunta es ¿hay manera de recuperar el código? por qué la tarjeta era nueva yo la compre solo que por Tontera mia rasque ma...

  • Newbie
  • Hola lo qué pasa es que rasque de más el código de spotyfly estaba nueva la tarjeta de prepago ya mande correo a Spotify y mi pregunta es ¿hay manera de recuperar el código? por qué la tarjeta era nu...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Getting Hulu for students

I already have Spotify Premium with my student ID. I was trying to get Hulu and I can’t figure it out. I can’t log into Spotify online. It won’t connect to my face book.

  • Visitor
  • I already have Spotify Premium with my student ID. I was trying to get Hulu and I can’t figure it out. I can’t log into Spotify online. It won’t connect to my face book. 
  • user-removed
  • Not applicable
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Superuser Contribution My familiars cant re-join to Spotify Family

Ok so i got spotify family a month ago, i invite some familiars and its was all good, but 2-3 days ago they all went back to free accounts. Today we realize that they received an email asking to confirm information about the adress with a deadline of...

  • Casual Listener
  • Ok so i got spotify family a month ago, i invite some familiars and its was all good, but 2-3 days ago they all went back to free accounts. Today we realize that they received an email asking to conf...
  • manuelue
  • Newbie
  • 349 Views
  • 5 replies
  • 0 likes
  • 349 Views
  • 5 replies
  • 0 likes

Paying for premium with Visa gift card

Can you pay for Spotify Premium with a Visa Vanilla gift card? 

  • Visitor
  • Can you pay for Spotify Premium with a Visa Vanilla gift card? 
  • 568 Views
  • 0 replies
  • 0 likes
  • 568 Views
  • 0 replies
  • 0 likes

can you pause a gift card subscription

i recently got a one month premium subscription for spotify but i sadly got my phone taken away from how long one month so now my music is wasting away is there anyway i can pause a gift card subscription ?

  • Newbie
  • i recently got a one month premium subscription for spotify but i sadly got my phone taken away from how long one month so now  my music is wasting away is there anyway i can pause a gift card s...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

Cannot verify existing Hulu account with Spotify Premium Student account

Hello all, I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan. Spotify works fine but when trying to activate Hulu through Spotify, I either get the "Page Not...

  • Newbie
  • Hello all,   I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan.  Spotify works fine but when t...
  • 1032 Views
  • 0 replies
  • 9 likes
  • Hulu
    not working
    Spotify
    Subscription
  • 1032 Views
  • 0 replies
  • 9 likes

Premium

Hello. I was trying to get the student premium and it did not work. I live in Norway and i am a student at a school called Rødde Folkehøgskule, I think it's not registered as a valid school. I thought my visa was not charged. So i thought nothing of ...

  • Casual Listener
  • Hello. I was trying to get the student premium and it did not work. I live in Norway and i am a student at a school called Rødde Folkehøgskule, I think it's not registered as a valid school. I though...
  • shaf-4
  • Roadie
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

I have no preium subsciption under an old email

I have a problem... my premium subsciption is under an old work email which I no longer have as I now have a new job, which was fine until the update logged me out. I am now not able to log in under that subscripter and not able to update it to my ne...

  • Newbie
  • I have a problem... my premium subsciption is under an old work email which I no longer have as I now have a new job, which was fine until the update logged me out. I am now not able to log in under ...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

NO PUEDO CONTRATAR SPOTIFY PREMIUM

Buenas tardes, Quiero contratar spotify premium y al momento de hacerlo desde mi cuenta Osornio Lett, no me permite realizar el cargo a mi tarjeta de crédito, he llamado al banco para preguntar si tengo algun problema con mi tarjeta y me responden qu...

  • Newbie
  • Buenas tardes,  Quiero contratar spotify premium y al momento de hacerlo desde mi cuenta Osornio Lett, no me permite realizar el cargo a mi tarjeta de crédito, he llamado al banco para pregunta...
  • 577 Views
  • 0 replies
  • 0 likes
  • 577 Views
  • 0 replies
  • 0 likes

Não consigo pagar a assinatura

Minha assinatura venceu. Estou tentando renovar a assinatura. Já tentei com 3 cartões de crédito diferentes e todos habilitados para uso web e compras no exterior. Em todas as tentativas a informação que recebo que o site / app não está em um dia bom...

  • Newbie
  • Minha assinatura venceu. Estou tentando renovar a assinatura. Já tentei com 3 cartões de crédito diferentes e todos habilitados para uso web e compras no exterior.  Em todas as tentativas a...
  • Bittencourt
  • Spotify Star
  • 6319 Views
  • 3 replies
  • 2 likes
  • 6319 Views
  • 3 replies
  • 2 likes

Não foi possível processar o pagamento da sua assinatura

Tenho uma conta premium familiar. Recebi um e-mail para renovar o pagamento, fiz essa renovação mas não recebi nenhum e-maild e confirmação. Quando entro na minha conta para verificar o status, ela continua com a mensagem "Não foi possível processar ...

  • Newbie
  • Tenho uma conta premium familiar. Recebi um e-mail para renovar o pagamento, fiz essa renovação mas não recebi nenhum e-maild e confirmação. Quando entro na minha conta para verificar o status, ela c...
  • fabiolagrimaldi
  • Casual Listener
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Cobro no reconocido

Buenos dias, el presente para preguntar como solicito una devolucion de un cargo no reconocido como sigue:FECHAAUTORIZACIONFECHAAPLICACIONCONCEPTO R.F.C. REFERENCIA IMPORTECARGOSIMPORTEABONOS02/09/17 04/09/17 ADYEN*SPOTIFY RSM 160408CSA ******8243 $ ...

  • Newbie
  • Buenos dias, el presente para preguntar como solicito una devolucion de un cargo no reconocido como sigue: FECHA AUTORIZACION FECHA APLICACION CONCEPTO R.F.C. REFERENCIA IMPORTE CARGOS IMPORTE...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

Paying Through Apple When Spotify Is Not in Subscription List

Spoiler (Highlight to read) Hi, I’ve recently finished my Spotify Free Trial and am looking to continue my Premium subscription. My only available method of payment is through Apple Vouchers as I am a minor and thereby unable to gain access to a cred...

  • Newbie
  •   Hi,    I’ve recently finished my Spotify Free Trial and am looking to continue my Premium subscription.   My only available method of payment is through Apple Vouchers as I...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Unable to update payment method

When I go to update my payment method with a new card, after putting in my payment details it takes me to the student verification screen. I haven't been a student for almost a year and I've already been paying the normal premium price ($9.99/month) ...

  • Visitor
  • When I go to update my payment method with a new card, after putting in my payment details it takes me to the student verification screen. I haven't been a student for almost a year and I've already ...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

payment problem

Hey friends. Tonigh i have applied premium to boost my acc. Also i am a student. i uploaded my informations to sheerID and the price has taken from my credit card twice. but my acc not boosted to premium. its still seems like free. what should i do?S...

  • Newbie
  • Hey friends. Tonigh i have applied premium to boost my acc. Also i am a student. i uploaded my informations to sheerID and the price has taken from my credit card twice. but my acc not boosted to pre...
  • JB6868
  • Newbie
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Confirmation email after payment premium

hi everyone, This morning I upgraded to the premium version and paid. However; I never got the email with the instructions post-payment and I can't seem to be able to get it resent. Can you help out ? Best, Theo

  • Newbie
  • hi everyone,  This morning I upgraded to the premium version and paid. However; I never got the email with the instructions post-payment and I can't seem to be able to get it resent. Can you he...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

CHARGED for the student and the regular premium plan when all I wanted was the premium plan

I thought I was eligible for the student plan but I wasn’t so I went back and chose the premium plan. But I checked and I was charged for both plans.

  • Newbie
  • I thought I was eligible for the student plan but I wasn’t so I went back and chose the premium plan. But I checked and I was charged for both plans. 
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes