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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hion 19th I've been charged by Spotify but I did not buy premium, neither do I have it. I've contacted Spotify but from 3 days they did not reply to my email. What should I do?
Hi everyone I subscribed to a student account early this afternoon but the documents I sent did not contain enough info. I followed instructions and went back to spotify premium to charge new documents. I was asked again for the method of payment and...
I previously had spotify premium. I let my premium run out and decided to switch to the student premium plan given the fact that I am a new college student. I put in my credit card information and I kept getting errors telling me to try again. I keep...
I lost my credit card on 2017/08/22 and I canceled it with the card operator. I requested a new one, but I need to wait 15 days. I'm receiving multiple unsuccessful billing notices. You can expect me to get my new card back, without disabling my acco...
So like the title says, I moved to the US and the fee changed from 5.99 to 9.99 + taxes. Why the change? I'm afraid if this is permanent I'll have to cancel the account.
I was on holiday in the US when I decided I wanted to set up Spotify Family. I didn't have an account so set one up but it offered me the US plan so I decided to wait until I was home (in the UK). Now whenever I log in it offers me the US plan. How c...
I was charged for my account and it won t work.
I already pay for premium but my account still is free. I got the mail of Spotify saying that im premium but it dont work,, what should i do ??
Pagué mi suscripción a premium el día de ayer y al intentar usarlo, no me permite el adelantar/retroceder las canciones, sin embargo si me es posible guardarlas para escucharlas offline, me gustaría saber a qué se debe, mi pago lo realice con tarjeta...
My Facebook account was hacked about six months ago and without thinking I deactivated my Facebook account and I had Spotify premium connected to that account. My problem now is I can't get into my Spotify account and get rid of my premium, and it's ...
I am trying to reactivate my premium account after my payment method expired. I am a student and want to get the discount, but spotify keeps giving me the "Oops! Your payment method is having a bad day!" when I enter in my card details. My card is de...
Me regalaron una tarjeta de un mes, pero cuando raspe para ver el codigo se rompio y no puedo verlo. ¿Abra otra manera de poder canjearlo?
I have a Premium account, being charged for it and all, but on the mobile app I'm not able to skip ads or songs.I've logged out of the app, turn my phone and its still not working. The app has my account listed as "Premium" but I'm not getting the be...
I just subscribed to premium for the second time and for some reason, it isn't working very well. I no longer have ads and I can choose which songs I want to listen to but I have limited skips, I can't push the "previous" button, and if I push the sh...
first of all, i'm not a native english speakeri was part of a family premium subscription, and i do live in the same address than the subscription payer, but when my account was created i did not put an address to it.when i accepted to join to the fa...
Hello,A month or so ago I cancelled my spotify premium membership due to lack of funds, but now that I've recieved my paycheck and such, I wanted to go back on premium. But whenever I try to checkout with paypal, I see a webpage saying "We’re sorry, ...
I have free spotify rn but would like to change it to premium but when i try to do so and select the credit card option it just keeps on spinning what do i do
Hello,I am being charged, but I do not have a premium account. When I log into my account, it tells me I have the free service.Thanks,
I have an KPN spotify premium acount. I cant turn on shuffle bedauwde When i clickThe shuffle button it tells me that I have Discovered a premium function and that I have to activate a Free premium trial. When I look in My account settings it says th...
Estou tentando IMPACIENTEMENTE cancelar a minha assinatura premium, porém, quando acesso o site e vou em "Assinatura" não aparece nenhuma opção para o cancelamento. É como se eu fosse assinante free, porém eu não sou. Está vindo a conta para eu pagar...