Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 81605 Views
- 50 replies
- 4 likes
- 81605 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10173 Views
- 23 replies
- 2 likes
- 10173 Views
- 23 replies
- 2 likes
Problème spotify Famille
Bonjour, j'ai souscrit à spotify Famille et envoyé des invitations à ma compagne et moi même. Cependant lorsque nous cliquons sur "Accepter l'invitation" cela nous redirige sur :- soit ce connecter : succès - soit nous renvois vers subscription Merci
- Bonjour, j'ai souscrit à spotify Famille et envoyé des invitations à ma compagne et moi même. Cependant lorsque nous cliquons sur "Accepter l'invitation" cela nous redirige sur : - soit ce ...
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- 213 Views
- 0 replies
- 0 likes
- 213 Views
- 0 replies
- 0 likes
subscription problem
I have Premium and it is on my desktop and phone. I want to add my husband's phone and now it says my monthly bill has increased to 14.99. ANd he is not able to get it on his phone not to mention I find no customer service
- I have Premium and it is on my desktop and phone. I want to add my husband's phone and now it says my monthly bill has increased to 14.99. ANd he is not able to get it on his phone not to menti...
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- 90 Views
- 0 replies
- 0 likes
- 90 Views
- 0 replies
- 0 likes
Premium statt Premium Family
Wieso kann ich nurnoch Premium Family kaufen und nicht das normale?? hilfe!!
- Wieso kann ich nurnoch Premium Family kaufen und nicht das normale?? hilfe!!
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- Spotify Star
- 236 Views
- 3 replies
- 0 likes
- 236 Views
- 3 replies
- 0 likes
Mudar forma de pagamento
Meu cartão de crédito expirou e até eu resolver essa situação gostaria de manter a conta premium do Spotify através de boleto. Como procedo para receber boleto no meu e-mail?
- Meu cartão de crédito expirou e até eu resolver essa situação gostaria de manter a conta premium do Spotify através de boleto. Como procedo para receber boleto no meu e-mail?
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- 147 Views
- 0 replies
- 0 likes
- 147 Views
- 0 replies
- 0 likes
Solved!! Charged for student and normal premium
Hi. I am school student so I wanted to change my subscription from regular premium to student. When I started looking for my school in list I didn’t find it (why? Schools are not included?). So I decided continue with normal subscription. But when I ...
- Hi. I am school student so I wanted to change my subscription from regular premium to student. When I started looking for my school in list I didn’t find it (why? Schools are not included?). S...
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- Casual Listener
- 263 Views
- 2 replies
- 0 likes
- 263 Views
- 2 replies
- 0 likes
Over charged.
I usually pay £6.99 monthly but was charged £9.99 this month. I use student discount. So I will like to know why I was overcharged and if I can get my money back.
- I usually pay £6.99 monthly but was charged £9.99 this month. I use student discount. So I will like to know why I was overcharged and if I can get my money back.
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- Casual Listener
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Solved!! Can't charge gift card
My Spotify account registered country is Hong Kong,my Spotify premium account expired two days ago,I bought the gift card in Hong Kong,but now I am in Malaysia and I can't charge my gift card with those series number,what can I do
- My Spotify account registered country is Hong Kong,my Spotify premium account expired two days ago,I bought the gift card in Hong Kong,but now I am in Malaysia and I can't charge my gift card with th...
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- Casual Listener
- 325 Views
- 3 replies
- 0 likes
- 325 Views
- 3 replies
- 0 likes
plan familiar premiun
Tu cuenta forma parte de un plan familiar. Ponte en contacto con el titular del Plan Familiar Premium para administrar tu suscripción esto aparece en mi cuenta y no puedo tener premium! y a mi mama que es la titular de la cuenta familiar no le ha lle...
- Tu cuenta forma parte de un plan familiar. Ponte en contacto con el titular del Plan Familiar Premium para administrar tu suscripción esto aparece en mi cuenta y no puedo tener premium! y a mi mama q...
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- 217 Views
- 0 replies
- 0 likes
- 217 Views
- 0 replies
- 0 likes
Trying to pay for premium but it keeps trying to put me as a student discount..
I originally had spotify for students when I was in college and that went away after a few years and I have been paying the 9.99.... I have a new credit card and I needed to update the card on file but it keeps asking me for my school. How can I get ...
- I originally had spotify for students when I was in college and that went away after a few years and I have been paying the 9.99.... I have a new credit card and I needed to update the card on file b...
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Can't cancel gift subscription
I got my friend's daughter a subscription to Spotify Premium last Christmas. Now I want to end that subscription, or at least stop paying for it. But I can't log into her account since I am no longer in touch with her. But I am still being charged fo...
- I got my friend's daughter a subscription to Spotify Premium last Christmas. Now I want to end that subscription, or at least stop paying for it. But I can't log into her account since I ...
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- Community Legend
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Premium suspended but unable to update payment info
I’ve been trying to update my payment info for the last three days without success, even though I followed all of the relevant tips on the subject. None of my cards worked (so it definitely isn’t a problem on that end) and I get the error message “Mi...
- I’ve been trying to update my payment info for the last three days without success, even though I followed all of the relevant tips on the subject. None of my cards worked (so it definitely isn’t a p...
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Solved!! Problema Spotify Estudante
Bom dia. Ao solicitar o Spotify para estudante eu inseri os do meu cartão de crédito e o valor de 8,50 foi cobrado automaticamente. Após isso cheguei à etapa de envio de documento para comprovar meu vínculo com a faculdade. No momento eu nao tinha o ...
- Bom dia. Ao solicitar o Spotify para estudante eu inseri os do meu cartão de crédito e o valor de 8,50 foi cobrado automaticamente. Após isso cheguei à etapa de envio de documento para comprovar meu ...
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- Spotify Star
- 545 Views
- 5 replies
- 0 likes
- 545 Views
- 5 replies
- 0 likes
Solved!! Hulu stopped Working
So I have the Student discount, which comes with Hulu, however recently i was required to "reconfirm" that i am still a student. I didn't do that ,on time, so my Spotify subscription was reverted back to a normal $9.99, and obviously my Hulu subscrip...
- So I have the Student discount, which comes with Hulu, however recently i was required to "reconfirm" that i am still a student. I didn't do that ,on time, so my Spotify subscription was reverted bac...
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- Casual Listener
- 14991 Views
- 3 replies
- 0 likes
- 14991 Views
- 3 replies
- 0 likes
Superuser Contribution I want to pay Spotify Premium for Students with PSC
Hello, I want to buy Spotify Premium for student conditions, but there is no option to pay with PaySafeCard. I will not buy Spotify Premium until it's possible to pay with PSC, because I have no other options and I don't want to pay the full price of...
- Hello, I want to buy Spotify Premium for student conditions, but there is no option to pay with PaySafeCard. I will not buy Spotify Premium until it's possible to pay with PSC, because...
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- Roadie
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Superuser Contribution Someone use my card to subscribe spotify premium.
Hi I hope you can resolve my problem without me going to bank and report a fraud. I always got a bill of 16.32 $ deduction every month for couple of months now. Please! Remove it because I'm not using it! I don't know what password or user account it...
- Hi I hope you can resolve my problem without me going to bank and report a fraud. I always got a bill of 16.32 $ deduction every month for couple of months now. Please! Remove it because I'm not usin...
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- Roadie
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution Pay spotify premium
I have a spotify free account and have been charged in the 9.95 bank of spotify.I have already tried all the steps that put on the website but I still have no solution
- I have a spotify free account and have been charged in the 9.95 bank of spotify. I have already tried all the steps that put on the website but I still have no solution
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- Roadie
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify take the payment but don't give me me subscription
Hello,actually I have some problems with my subscription.Yesterday I was change all my informations to make my payment on your website and enjoy my music. But, I make an error because I was put the button who propose to cancel my subscription and isn...
- Hello, actually I have some problems with my subscription. Yesterday I was change all my informations to make my payment on your website and enjoy my music. But, I make an error because I was put t...
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription issue
I have paid for premium but it wont register in the app. It registers on the website but not the app. Also all of my playlists are gone. Please help me.
- I have paid for premium but it wont register in the app. It registers on the website but not the app. Also all of my playlists are gone. Please help me.
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- Roadie
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify deleted my playlist of the last 10 years. Today, i delete my spotify!
Today Spotify decided to delete my playlist wich I have been maintaing and shared for over 10 years. Suddenly its gone. Nowhere to be found! I had mainstream music on it, but in my liking. Just plain vanilla music. Anyways... It got deleted. So I wil...
- Today Spotify decided to delete my playlist wich I have been maintaing and shared for over 10 years. Suddenly its gone. Nowhere to be found! I had mainstream music on it, but in my liking. Jus...
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- Roadie
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution Unconnect hulu
I have the hulu plan,. but I want to turn it off so I can upgrade my account to the commercial free plan. My account is alchemicreaction.
- I have the hulu plan,. but I want to turn it off so I can upgrade my account to the commercial free plan. My account is alchemicreaction.
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- Roadie
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes