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**bleep**ing home address error family plan

**bleep**ing home address error family plan

I am trying to add mi sister and I am getting an error that says that she doesn't live in the same address. how the **bleep** Spotify knows that I had the same issue adding my other sister.

 

Please fix that form..... and don’t send me the steps described in the support page that does not work.

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1 Reply

Hey @kimo72,

 

Sorry to hear you are having issues adding a family member to your Premium plan. Don't worry, I will try my best to help.

 

It’s not possible to change the address registered on an existing Premium for Family plan.

 

If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

 

If you want to transfer your playlists etc then contact Support about this, you can do this via Twitter (@SpotifyCares) or on the online contact form.

 

I hope this helps!

 

-Tom

 

 

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