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can't get premium, neither debit nor credit cards working

Solved!

can't get premium, neither debit nor credit cards working

trying to go premium by using my both cards - credit and debit, neither of them works.

my both cards are registered to Lithuania, but I'm currently in Indonesia. Can this be the issue?

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Accepted Solutions
Marked as solution

Hi donvienas, welcome to the Spotify Community. 

 

Yes, your credit card much match the country you are registering for Spotify in. 

 

I would also read this payment troubleshooting article to be sure you're following all the right steps:

https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/

 

If you're in Indonesia on vacation you can upgrade to Premium when you return to Lithuania. Once you're on Premium you can travel anywhere in the world without a problem. 

 

Hope that helps! 

Murph123Rising Star 10
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2 Replies
Marked as solution

Hi donvienas, welcome to the Spotify Community. 

 

Yes, your credit card much match the country you are registering for Spotify in. 

 

I would also read this payment troubleshooting article to be sure you're following all the right steps:

https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/

 

If you're in Indonesia on vacation you can upgrade to Premium when you return to Lithuania. Once you're on Premium you can travel anywhere in the world without a problem. 

 

Hope that helps! 

Murph123Rising Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

thanks for your answer, but the thing is that I'm here for a long time.
is there another solution to this issue besides coming back to my home
country?


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