Announcements

Help Wizard

Step 1

NEXT STEP

can't seem to update my card info - month field to be exact

can't seem to update my card info - month field to be exact

i'm trying ot update my credit card info with a new one and it's always giving an error because the "month" field isn't working and won't allow me to enter the "month". every other field is fine.  anyone else having this problem? is there a troubleshoot? 

Reply
1 Reply

Hey @gottaluveloise,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts