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My account was linked to a facebook account, which I cant accede anymore, and I cant recovery it anymore (the facebook acount), so I´m making the payment (spotify premium subscription)  and I cant recive the service anymore, since I can not accede to it.

There is no way to recovery the facebook account, because the mail that I used for facebook its expired for ever.

How can unsubscribe that premium account, I dont want to pay for something that I can use anymore.

I haved lost money with this issue.

thanks for your help.

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1 Reply

Hey @mb1987

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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