this will probably sound like a confusing topic, but ill try my best to explain:
so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i want to join Spotify directly and accept an invite for a family package, but everytime I accept, it says I cannot because I'm still associated with Vodafone.
however, Vodafone claim that I'm no longer with them and my details on my Vodafone account also state i no longer have premium with them. but my Spotify account still shows i have premium.
any suggestions would be great.
Solved! Go to Solution.
I suggest you contact support so they can take a look at your account and help you
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.