i have a 3 month subscription that i want to cancel early. on my pc it's the basic free one, but on my ipad/iphone it's premium. i have been trying for over an hour to try and cancel it but can't seem to find a way. it's a bit concerning that spotify make it so difficult to cancel a subscription and there are other things i wanted to do before i left for work this morning.
can someone please advise how i can do something that ought to be straightforward?
thank you.
Hi @Superwolf, thanks for writing!
I suggest you use your PC to cancel the Premium account. As it looks like you have two accounts, this link will help you figuring out which one is Premium.
Then just follow the steps bellow to cancel:
You can also cancel by completing this form and sending it to Spotify.
Let me know how it goes!
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