Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

canje el 3 meses gratis de premium y me sigue cobrando

canje el 3 meses gratis de premium y me sigue cobrando

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @m30lniqqtmqdiww3bori, thanks for reaching out to the Community!

I hope you don't mind me replying in English. I am sorry to hear about that.

Can you check your Receipts page here to see if you've been charged for Premium? If there are no charges, then check out this support page.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts