change country not working

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change country not working

paolodenti

I am trying to chnge country settings, following the instructions found here: https://support.spotify.com/us/article/How-can-I-change-my-country-setting/

 

but after I changed the payment settings to the new country the profile is still fixed on the previous country and the catalog as well, even if the accepted payment method belongs to the new country.

 

Any idea?

Thanks

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Maxim

Hey @paolodenti,

 

You need to wait until your next billing date. The country setting won't update until then.

 

Hope this helps!

MaximSpotify Star
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Marked as solution

Maxim

Hey @paolodenti,

 

You need to wait until your next billing date. The country setting won't update until then.

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

paolodenti

thanks!

zabbaskeema

Why dont these geniuses state it in their stupid instructions?????  Jeeez.

Katerina

Hey there @zabbaskeema,

 

Thanks for posting about this here in the Community!

 

If you're having troubles updating your payment details, we'd recommend taking a look at the steps listed in this support site article first.

 

You should be able to find there additional details like when the changes will be updated on your account.

 

Keep in mind that you can always track your subscription changes in your account overview page.

 

Hope this is helpful but don't hesitate to give us a shout if there's anything else!

 

Have a lovely day 🙂

KaterinaModerator
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