change payment details

[ela26]

My payment card’s expired. I wanted to change it for new card, but I am not able to do it for a few days. Please see the attachement. Still the same screen without any acces to change payment details. I tried to log out and log in again,but it is still the same.

[Luke]

Hey @ela26,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!