charged 6 times for one month!!

Reply

charged 6 times for one month!!

akujen
Newbie

When paying for this month's subscription I was charged 6 times the same amount! That's insane. What can I do to fix this issue? I am not logging through facebook and everything is working fine on my paypal account. please help! Thanks

Screen Shot 2019-09-03 at 22.03.40.jpg
1 Reply
Highlighted

Re: charged 6 times for one month!!

Rock Star 21
Rock Star 21

Hi @akujen, thanks for writing!

 

You don't have to worry. Since all the charges were at the same time, the extra ones will be only 'pending' and won't complete, meaning no money will actually leave your account. 

 

You can check this on your subscription page. There you can see the receipts for the actual charges.

 

Let me know how it goes!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS