charged for premium, but didn't get it.

[derekrcluff]

I was following a link in my email to upgrade to premium and my card was charged, but subscription still says free not premium?

[Jacob]

Hey @derekrcluff, welcome to the Spotify Community!

Did you receive an email payment confirmation for the charge? If not, it is possible you didn't finish the sign-up process which means the charges to your account should be canceled within a few days.

If you check in a couple days and the charges are still there, let me know and I can help you get sorted out 🙂