Announcements

charged for student account when i just bought regular premium for 9.99

charged for student account when i just bought regular premium for 9.99

iamyungzulu

please refund me back my money to my account 

449795CD-4507-424E-9E0B-A74E0E280FE6.png
Reply
1 Reply

Hey @iamyungzulu! Help's arrived!

Looking at your screenshot, I can see that the charge is showing as Pending! This means that the payment hasn't gone through yet; you should be returned this charge within 48 business hours! This may show as the charge disappearing, or show as striked out on the app/website.

 

If you don't see this, let me know and I'll see what else I can suggest!

 

Cheers!

Suggested posts

Env: prod