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charged multiple times

charged multiple times

Hello, on my bank statement it shows 8 pending charges to my account from spotify. why is this happening? I just upgraded to premium today using the student discount.

Please help.

Thanks.

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1 Reply

Hi @Dirtbikebabe150, welcome to the Spotify Community!

 

If the payments on your statement show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon. 

 

Let us know if you need anything else 🙂

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