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Step 1


charged premium student but still not in premium

charged premium student but still not in premium

i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the list so i cant acquired my premium student but you already charge my card. what to do?

2 Replies



Your student payment may of failed.


The charge you are viewing is a temporary charge and should go away in a couple of days.


For more information about failed student payments, please read here:


Hope this helps.

Hey @sharara,


Just to jump in. If your school is not listed for the student plan you can rquest for it to be here:


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