charged twice for nothing

[taelyn99]

hi! I recently tried to get the Spotify student discount but was not eligible because I am still in high school, so I decided just to stick with the free subscription for now. however, I was still charged $5 and I was charged twice for some reason. please help!!

[Maxim]

Hey @taelyn99,

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/ 🙂