Help Wizard

Step 1


charged when on family account

charged when on family account


My bank account is still being charged 9.99 euro for spotify, but my account is under a family account where i shouldnt be charged. 


how can i stop my bank account from getting charged? 




1 Reply

Hi @Trishajustason, welcome to the Spotify Community!


In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, our team will be able to check what's going on with the charge you mention.


Let us know how it goes and if you have any other questions.

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