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double payment

double payment

About a year ago I deleted a spotify premiuim account that I shared with my friend. Now for the past 4 months I've been getting charged for two premium accounts and there aren't any other attached to my emails. Could you help me get rid of this extra payment?

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1 Reply

Hey there @GarethPatten, welcome to the community!

 

That's not good. Do the charges show up on different dates or the same date?

 

You can also check out this guide to finding any other accounts you might have made. 

 

If you still can't find out any Premium account, even after reading that guide, you should reach out to a member of the Spotify staff so that they can take a look backstage for you. You can reach out Spotify through these ways.

 

Let me know if that helps!

K

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