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La fecha de facturacion se me iba a modificar en el mes de enero pero me vino modificada en el mes de febrero, necesito ayuda para saber donde reclamar



2 Replies

  1. En el mes de marzo,, me equivoque y puse enero

Hey there @i3l9ie648vpgjn9x050l,

Thanks for reaching out! We hope you don't mind us replying in English, as it's the official language of the Community.

Sounds like the price change you're seeing might be related to an update done to the billing in certain markets. You can find more info on the updated prices by heading over to this page. You can also keep track of your current subscription and payments directly on the account page.


Should you have further questions about the subscription or payments, we recommend getting in touch with our Customer Support team, as that they can have a closer look at things backstage.


Hope this clears things up! If anything else appears, we're just a post away.

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