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familiar and premium

familiar and premium

I used to have a premium subscription, and I wanted to join me into a familiar account, but be a member instead the admin, but by mistake subscribed me as a familiar admin, I can't cancel the familiar subscription with the instructions you give me here, what can I do? I want to cancel the familiar subscription then I can join to the other family
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Hello my problem is this: I sent the invitation for a family premium account but when I put all the data tells me that it could not confirm that we live in the same house. help me please

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