free trial cancelled but want it back

[31tqdxcbeisi4whpznq7]

i saw a community post earlier saying i would still have the premium benefits if i cancelled my free trial till the end if the billing date but my account automatically switched to free when i cancelled it, can i get it back?

[Maxim]

Hey @31tqdxcbeisi4whpznq7,

Thanks for reaching out.

I completely understand how frustrating this situation might feel. Unfortunately, once a free trial is canceled, even by mistake, it can’t be reinstated. When canceling, there’s a confirmation page that highlights this, mentioning that the account will switch to the free service immediately if the trial is ended.

For more info, feel free to check out this support article, which explains:

“If you cancel during a zero-priced free trial period, your account will switch over to our free service immediately. Zero-priced free trials can’t be reactivated.”

If there’s anything else I can help with, don’t hesitate to let me know 🙂