get debitted for two account, have one only

[LadyAzze]

I  do get debitted for two account, but the first one with email is not registered or searchable. the second one doesnt i know the email n cant log in.

Any ideas what i can do?

[Daisy]

Hey @LadyAzze.

Welcome to the Spotify Community. Sorry to hear you're being double charged!

We recommend you have a look atthis page and go through the steps. Since you mention you've been paying double, make sure to read through the 'Paying more than once a month' section. These steps should definitely help you out.

It would also be good to check out this article on how to find the possible second account. Let us know how you get on, we're here to help 🙂

Have a great day.