My Question or Issue
This morning I opened Spotify and to my horror my entire library from the last 2 years is gone. I tried logging in through the web interface and they were gone there to! Does anyone have a suggestion for contacting someone at Spotify for help? I am a paying customer and would hope our accounts are backed up somewhere.
Solved! Go to Solution.
Sorry to be the one to break it to you, but Spotify did a full overhaul on the Library and everyone's music libraries have been drastically altered/wiped out. Your music might be in a folder called "Liked Songs". Basically, if you didn't "like" the album itself, it has gone into limbo, but specific songs that you "like" have gone into that folder.
Personally, I've spent weeks working on reclaiming my music library. As a premium user, this is not what I'm paying for. I keep checking here to see if things have changed, but it's not looking good.
May I recommend this thread, if this is indeed the problem you're facing: