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hi. i have paid but i still hear advertisement while listening to the music

hi. i have paid but i still hear advertisement while listening to the music

pls advice.
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1 Reply

Hey there,

 

Thanks for reaching out.

 

I recommend making sure you're logged into the Spotify app using the account you've used for subscribing to Premium 🙂

 

You should've also received a receipt from Spotify via Email that should state your account's username.

 

Alternatively, you can also log in at https://spotify.com/account to check if the account you're logging in with is on Premium.

 

Let me know how it goes 🙂

MaximSpotify Star
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