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hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago

hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago

hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. ¿Tienes que poder hacer compras internacionales con mi tarjeta?
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1 Reply

Hey there,

 

Thanks for reaching out about this here in the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

 

Just to confirm, are you still experiencing this issue? If so, could you check if you're trying to subscribe from this page? 

 

On another note, you're right, your payment method needs to be enabled for foreign purchases. You can read more about the possible reasons why a payment might fail here

 

If your payment method meets all the requirements, we suggest that you clear the cache and cookies of your browser. It's also worth trying with a different device/browser. 

 

Let us know how it goes. 

EniModerator
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