i alredy bought spotify premium free for 3 months but i dont have it

[petardadr]

Plan

Free/Premium

Country

Device

iphone 7 + ,windows 11

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Mrallen81]

I also got the 3 months free premium, I’m not able to use it because it’s saying I need to pay for full premium 

[Yordan]

Hi there, folks,

Welcome to the Spotify Community!

Double-check if the payment went through successfully by logging in on your account page. If it didn't, I'd recommend trying out the troubleshooting steps here or using another payment method (if available).

It's also possible you accidentally subscribed on another Spotify account. This article has more info on how to locate it + how to reach out to our Customer Support team in case you need further assistance.

Cheers 🤘