Help Wizard

Step 1

NEXT STEP

i have been charged twice

Solved!

i have been charged twice

Plan

Premium

Country

Malaysia

 

Device

Huawei Nova 2i

Operating System

Android

 

My Question or Issue

 i have been charged twice as per my plan is subscribed via my mobile provider.

at the same time i have been charged to my card as well.

please rectify

Reply

Accepted Solutions
Marked as solution

Hey @rujjcoomarh.

 

Thanks for getting in touch with us. Happy to help 🙂


No one likes paying more than they should, so we suggest you check out this support article for more information.


It would also be helpful to take a look at this page to find out if you have an additional account and how to find it.


Let us know how you get on, we're here to help! Have a great day.

View solution in original post

1 Reply
Marked as solution

Hey @rujjcoomarh.

 

Thanks for getting in touch with us. Happy to help 🙂


No one likes paying more than they should, so we suggest you check out this support article for more information.


It would also be helpful to take a look at this page to find out if you have an additional account and how to find it.


Let us know how you get on, we're here to help! Have a great day.

Suggested posts