i'm being charged but i can't access my account

[tobypaige123]

Hi, i have got an account set up with spotify but i can't access my email which i was signed up with. 

I am being charged $11.99 per month but cannot log in to my account. 

I want to either cancel my account OR get access to it. 

this account im using is NOT the one i'm being charged for.. 

[Luke]

Hey @tobypaige123,

Apologies for the late reply, but maybe I can still help 🙂

I'm sorry to hear this!
There's some info on logging in at https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/
If you can no longer access the email on your account, however, I'd recommend reaching out to Support one of the below ways:
Email: https://www.spotify.com/about-us/contact/contact-spotify-support/
Twitter: https://twitter.com/SpotifyCares
Facebook: https://www.facebook.com/SpotifyCares
They'll be able to take a look backstage

Have a nice day!

Luke