i've cancelled keep getting charged

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i've cancelled keep getting charged

kyleadam81
Casual Listener

first off, is this seriously the customer service for spotify, with all the money they make. I almost don't care now if this gets resolved or not, will swap my bank card if I have to,  but i cancelled  several months ago and I'm still being charged a monthly rate. I have no other accountsactive, I have tried everything.  These charges must  be reversed or I will boycott spotify, not even allowing others to use it on my network.

1 Reply

iamandyhill
Community Legend

Hi @kyleadam81

 

Sorry about the frustration, have you followed all the steps on this page? If you have you can fill in this form and email to the address on the form and you'll be able to cancel it that way too.

 

Hope that helps!

Andy

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