i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

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i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

baltazarmari585
Casual Listener

 

 

4 Replies

Re: i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

baltazarmari585
Casual Listener

The receipt posted on my bill is Spotify <removed Order ID> Stockholm SWE

Re: i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

Guido
Spotify Legend

Hey @baltazarmari585.

 

Thanks for getting in touch!

 

Check out this page if you've been charged for an account you don't own. We'll get it sorted for you.

 

Let us know if you have further questions.

 

Have a nice day.

Re: i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

baltazarmari585
Casual Listener
Hi i was billed for 2months but i didnt receive any receipt from spotify because as far as i know spotify sent receipt if its from me. You can check my account in spotify i was not enrolled in any of spotify promo, premium etc...

Re: i was billedthrough my credit card worth of P129 but i am not subscribe. Can you please help me.

Peter
Moderator
Moderator

Hey @baltazarmari585.

 

Apologies for the confusion - here's the link which @Guido mentioned earlier.

 

Just FYI, you can check your past receipts by going to your Account overview page  here and going to Receipts (left-hand side-bar).

 

Hope that helps! Let us know if you have any other questions - we'll be right here.

PeterModerator
 
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