issue chaging the address

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issue chaging the address

Nemoonz
Casual Listener

Hello All,

I have an issue changing my country in Spotify from GB to France. To change the country in your profile, you need to update your billing data. But when i try to do that I have the following message: Your Spotify account must be registered in the same country as your payment method. Replace with an account in France or use another card.

 

I really don't know what i can do. My facebook account is set on France as well. 

Does anyone have any suggestion? Thanx.

3 Replies

Re: issue chaging the address

phan_times
Community Legend

Hello,

 

Try and follow this link. Hope this helps. If this is the solution than please mark it as such.

Re: issue chaging the address

Nemoonz
Casual Listener

Thank you for your answer. I've read this article already. But as i unfortunetly clicked on the trial spotify premieum before, when I go to Subscription all I have is 

Your subscription to Spotify Premium will end on 08/02/2018. You do not want to leave us?

KEEP SPOTIFY PREMIUM..

and nothing more..

Re: issue chaging the address

eugenengo
Newbie

i have the similar issue, im from asia btw. it says to edit your profile details and to change countries. but when i get there it doesnt allow me to change my country eventhough im already in the country. i want to change my payment method but im stuck at the poi t where i cant change my countries to change my payment method 

 

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