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it’s not letting me pay premium with my card it keeps say payment failed and it’s not my bank

it’s not letting me pay premium with my card it keeps say payment failed and it’s not my bank

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @JovanaT, thanks for reaching out! 

 

Could you try this using a different browser or incognito mode? If that doesn't help, could you try following these steps?

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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