money deducted but premium not working

[ankitalama]

Plan

individual premium

Country

India

Device

samsung

Operating System

android

My Question or Issue

last month i got individual premium for which i was charged 119 rupees but i never recieved premium. Today i again tried getting individual premium, my money was deducted but i didn't recieve any premium. This has happened to me twice now

[CarlosE]

Hey there @ankitalama,

Thanks for reaching out to the Community and welcome.

We're sorry to hear that you haven't received the Premium time you paid for. No worries though, we recommend checking out this article for what to check and how to proceed in this case.

If you have any questions, give us a shout.

Cheers!