Announcements

Help Wizard

Step 1

NEXT STEP

my husband has died. we had premium duo- i need to change it to premium

my husband has died. we had premium duo- i need to change it to premium

had premium duo and husband was plan manager but i pay the direct debit and want to change it to just premium
Reply
1 Reply

Hello @mandw 

 

Thanks for coming to the Community. I'm sorry to hear this, in this case, I'd recommend reaching out to Spotify's Customer Support team here. They should be able to cancel the Duo subscription and help you change your plan to Premium Individual.

 

Make sure to let me know if you have any other questions.

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random