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my subscription cancelled for no reason

Solved!

my subscription cancelled for no reason

 

Plan

Free/Premium

Country

Turkey

My Question or Issue

In June 2022 I bought 1 year subscription however right now my plan changed to free.

What am I supposed to do?

unknown.png
Reply

Accepted Solutions
Marked as solution

Hey @Mado_Scientist ,

 

Thanks for letting me know.

 

In this case, it's best to reach out to Customer Support, as they're the ones who can provide more info on this as they have access to the necessary tools 🙂

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Hey @Mado_Scientist ,

 

Thanks for coming to the Community.

 

Based on your screenshot, your Premium is ending on 6/14/23, which is expected if you bought one year of Premium in June 2022.

 

Let me know if you have any other questions 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I know that. My problem is that it ended on 8th of July without any notification or reasoning

Marked as solution

Hey @Mado_Scientist ,

 

Thanks for letting me know.

 

In this case, it's best to reach out to Customer Support, as they're the ones who can provide more info on this as they have access to the necessary tools 🙂

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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