Spotify Community

Mado_Scientist · ‎2022-07-08

Plan

Free/Premium

Country

Turkey

My Question or Issue

In June 2022 I bought 1 year subscription however right now my plan changed to free.

What am I supposed to do?

Maxim · ‎2022-07-11

Hey @Mado_Scientist ,

Thanks for letting me know.

In this case, it's best to reach out to Customer Support, as they're the ones who can provide more info on this as they have access to the necessary tools 🙂

Hope this helps!

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View solution in original post

Maxim · ‎2022-07-09

Hey @Mado_Scientist ,

Thanks for coming to the Community.

Based on your screenshot, your Premium is ending on 6/14/23, which is expected if you bought one year of Premium in June 2022.

Let me know if you have any other questions 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Mado_Scientist · ‎2022-07-11

I know that. My problem is that it ended on 8th of July without any notification or reasoning

Maxim · ‎2022-07-11

Hey @Mado_Scientist ,

Thanks for letting me know.

In this case, it's best to reach out to Customer Support, as they're the ones who can provide more info on this as they have access to the necessary tools 🙂

Hope this helps!

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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my subscription cancelled for no reason

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