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My plan is called Premium with Hulu and I am based in USA.
However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple of years and it never worked.
Why do I have a plan that includes Hulu and a button that asks me to activate it in the MAIN PAGE and I can't have it?
Hey @moghu ,
Welcome to the Community!
I recommend you to check out this article for more help with this, make sure you follow all of the steps there.
Let me know how you get on 🙂
Can you please try to access the link using a Private/Incognito Window?
If that doesn't do the trick and you already have Premium, I suggest you to end your subscription, wait until your account reverts back to free and then resubscribe again.
Thanks 🙂
Hey @moghu,
Thanks for getting back to us, and apologies for the confusion - there's no need to cancel your subscription 🙂
Do you mind heading to your account overview page here and checking to see if there's a Your services menu in the left sidebar? If so, you should see the option to activate your Hulu subscription from there.
Let us know how it goes! We'll be here in case you need further help with this 🙂
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