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no field for cvv

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no field for cvv

Plan

Free/Premium

Country

Canada

Device

PC

Operating System

Ubuntu 18.10

 

My Question or Issue

when I try to update my credit card information (Visa) it doesn't let me progress until I give my cvv, however there is no field to put the cvv into.

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Accepted Solutions
Marked as solution

Hey @var_domin7, thanks for reaching out to the Community!

 

Could you try updating your payment details using a different browser? A private/incognito browser will work too.

 

If you still don't see it, please send me a screenshot of what you see when you try to update your payment details. Please make sure to hide sensitive info when posting to the community.

 

Looking forward to your reply ๐Ÿ™‚

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @var_domin7, thanks for reaching out to the Community!

 

Could you try updating your payment details using a different browser? A private/incognito browser will work too.

 

If you still don't see it, please send me a screenshot of what you see when you try to update your payment details. Please make sure to hide sensitive info when posting to the community.

 

Looking forward to your reply ๐Ÿ™‚

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

worked, thx.

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