no field for cvv

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no field for cvv

var_domin7
Casual Listener

Plan

Free/Premium

Country

Canada

Device

PC

Operating System

Ubuntu 18.10

 

My Question or Issue

when I try to update my credit card information (Visa) it doesn't let me progress until I give my cvv, however there is no field to put the cvv into.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: no field for cvv

Rock Star 22
Rock Star 22

Hey @var_domin7, thanks for reaching out to the Community!

 

Could you try updating your payment details using a different browser? A private/incognito browser will work too.

 

If you still don't see it, please send me a screenshot of what you see when you try to update your payment details. Please make sure to hide sensitive info when posting to the community.

 

Looking forward to your reply :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Solution!

Re: no field for cvv

Rock Star 22
Rock Star 22

Hey @var_domin7, thanks for reaching out to the Community!

 

Could you try updating your payment details using a different browser? A private/incognito browser will work too.

 

If you still don't see it, please send me a screenshot of what you see when you try to update your payment details. Please make sure to hide sensitive info when posting to the community.

 

Looking forward to your reply :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: no field for cvv

var_domin7
Casual Listener

worked, thx.

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