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no me aparece ninguna otra opción de pago sino es con tarjeta

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no me aparece ninguna otra opción de pago sino es con tarjeta

Newbie

Hace mucho quiero volver mi cuenta premium, pero siempre que lo intento solo me aparece como medio de pago: tarejeta de credito o devito, pero yo no tengo tarjetas. Entiendo que en Colmbia existen otros medios de pago como oxxo, pero cuando he intentado cambiar el medio de pago desde mi cuenta núnca me aparece esa opción, solo me vuelve a aparecer de forma obligada el pago con tarjeta y aunque ya segui los pasos que sugiere spotify somo supesta "solución a mi problema", ¡pero no pasa nada!, vuelve a ser lo mismo.

 

{snip - Community Moderator edit}

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Re: no me aparece ninguna otra opción de pago sino es con tarjeta

Moderator
Moderator

Hey there @daniMa,

 

Thanks for posting and welcome to the Community!

 

We hope you don't mind us replying in English as it's the Community's official language.

 

Keep in mind that Oxxo isn't currently available as a payment method in Colombia. This would explain why you're having troubles changing your payment method to it.

 

You can follow the steps here to view all the available payment methods in your country. 

 

On another note, if you'd like to see other payment methods in your country like Oxxo, we'd recommend heading in our Ideas Exchange and posting it here. If you'd like more information on how the Ideas Exchange works, make sure to head here

 

Let us know how you get on 🙂

KaterinaModerator
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