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no me hace válido el código al ingresar la tarjeta de regalo

no me hace válido el código al ingresar la tarjeta de regalo

me aparece que es inválido pero lo acabo de comprar no me deja ingresar el código
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1 Reply

Hey there!

 

Hope you don't mind us replying in English 🙂


Before redeeming your gift card, make sure that the following criteria are met:

  • Your account’s country or region settings need to match where the gift card was purchased
  • If you bought your gift card from a retail store, it needs to be activated by the cashier
  • Our codes are alphanumeric characters - capitalized alphabets, numbers, or a combination of both
  • You can only stack 18 months of Premium time on your account

Note: Make sure you’ve entered the correct characters. E.g. Sometimes a zero looks like a capital ‘O’, or a capital ‘I’ looks like a one.

Note: After 4 unsuccessful attempts, you’ll get an error message. If you do, you can try again after 24 hours.

 

For more info regarding gift cards, visit this support page here.

Hope this helps! We're here for you should any questions arise.

VasilModerator
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