Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

no puedo acceder a mi cuenta para poder anular la subscripcion de premium

no puedo acceder a mi cuenta para poder anular la subscripcion de premium

me habia subscrito a premium por un mes gratis y se me ha pasado anular antes de que termira y ahora no puedo acceder a mi cuenta para poder anular la subscripcion
Reply
2 Replies

Hey,

 

Thanks for posting in the Community. We hope you don't mind us replying in English.

 

If you're having trouble accessing your account, we'd recommend checking out this support page article. Once you're able to access it, just follow this guide to cancel your subscription.

 

We hope this helps.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporcione, más fácil será para nosotros tratar de ayudar.

Plan

Gratis/Premium

País

 

Dispositivo

(iPhone 8, Samsung Galaxy 9, Macbook Pro finales de 2016)

Sistema operativo

(iOS 10, Android Oreo, Windows 10, etc.)

 

Mi pregunta o problema

 

Suggested posts