not able to use UPI for payment for premium

[srihan_]

Plan

Free rn but gonna upgrade later

Country

India

Device

HP EliteDesk 800 G2 SFF

Operating System

Windows 10

My Question or Issue

When I try to make a payment to spotify for the Premium Duo subscription, and select the UPI payment method, it is redirecting me to a page which asks for your card details. If I use my debit card, it says the debit card I use is not supported and only credit cards from your bank are supported. So the only way I have is the UPI which is not working. 

Can someone please give me a solution?

[MihailY · Accepted solution]

Hey @srihan_,

Thanks for reaching out.

The payment method UPI Autopay is currently temporarily unavailable. You can either wait a few days or try subscribing using a different card.

If you have any other questions related to your payments, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

We hope this helps.

Take care,

[manas2]

That's is not right 

You can pay with UPI if you chose individual but not if you choose family or duo this is bug 

Please fix this

[Jason92]

@MihailY

Has the UPI auto been fixed or is it still unavailable ?

[manas2]

its been fixed now

[Arydestroyer]

Still not working. April 2023. Can’t send payment requests to my UPI ID.