old and new account don’t link

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old and new account don’t link

Newbie

I used to have a Swedish account 5 years ago, then I moved to the Uk and added a British Uk card. Now I’m back in Sweden and added my Swedish details and now the account has gone back to my old old playlists? 

 

Plan

Premium

Country

 UK/Sweden 

Device

(iPhone

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply
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Re: old and new account don’t link

Moderator
Moderator

Hey there @Lisaewingardh92,

 

Thanks for posting and welcome to the Community!

 

It sounds like you have two Spotify accounts, one registered in the UK and one in Sweden. Not to worry though, we'd first recommend following the steps here to locate your second account.

 

Keep in mind that if your British account was also on Premium, you may need to cancel that subscription. Further, to avoid confusion, you can follow the steps here to close the account you don't wish to keep.

 

If you have playlists on your second account you wish to keep, you can follow the steps below to transfer them to your remaining account:

 

  1. Make sure all your playlists in your old account are set to Public. You can also make a playlist called Your Music and copy all your saved songs there.
  2. Once you've confirmed all your playlists are public, log out of your old account.
  3. For the next steps, we'd recommend using a desktop device: Log in to your new account and search for your old account's profile. You can do so by typing spotify:user:username in the search bar (you need to replace username with your old account's username).
  4. Once you've located your old account's profile page, head to the tab Public Playlists. All your playlists should be displayed there.
  5. Click on a playlist.
  6. Once you've opened that playlist, select all the songs contained in it.
  7. Right click the selected songs and click Add to Playlist > New Playlist.  This step will create a new playlist to your new account containing the same songs. You can name the playlist the same name it had on the old account if you wish, or give it a different one.
  8. Repeat for all your playlists.

Let us know how you get on 🙂

KaterinaModerator
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