Need help? Check out Spotify Answers for solutions to a wide range of topics.
since january my account was booked @ the same time 25th...9.49pm with boku
today it doesn't work...(account is still working)
it's o.k. or what should i do?
thx for answer
Hey @psyjunk, welcome to the community!
Thanks for getting in touch with us, we'll gladly help you out.
Since your payment is being handled by Boku, sometimes it won't go through at the same time every month. However, even if it doesn't go through on time, your account won't go back to Free right away.
In case the payment fails or doesn't go through, you'll first receive an email notification from Spotify letting you know about it. It takes a few business days for the account to go back to Free.
All the best.