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payed the price but didnt become premium

payed the price but didnt become premium

i payed for the 3 months premium but my account is still free what should i do

1 Reply

Hi @aniltaser1, welcome to the Spotify Community!


Keep in mind that you won't be able to get the 3 month offer if your payment method had already been used on a different account to get a similar offer, or pay the regular Premium service in the past. If this is the case, you'll need to use another payment method that hasn't been used to get Premium before in order to get the offer.


If you received a notification of the charge, it's possible that the charge is pending on your bank statement. In that case, the funds will go back to the bank account in a few days. More info here.


Let us know if you have questions. Have a great day!

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