Help Wizard

Step 1


paying for premium

paying for premium

so I bought a visa gift card and I was paying for a Spotify family plan as I always do but it won't take the gift card? I've done it for about eight months and it worked?

1 Reply

Hey @leoatl,

Apologies for the late reply, but maybe I can still help 🙂


Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeSpotify Star
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