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payment for premium failed

payment for premium failed

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Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and due to failure in payment i tried using VPN and changed countries from settings. Has my account been flagged? Please help me with the payment issue! much appreciated! 

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3 Replies

1199166666
The same thing happened to me, and I also wanted to know what's going on

Lenov

I have the same problem

Ver

Hey folks,

 

Thanks for posting here.

 

Could you try opening an incognito window and then try again subscribing to Premium?

 

In case that doesn't help, it's a good idea to try on another device.

 

We'd suggest you also try with another network to see if that makes a difference.

 

If that doesn't change anything, could you share with us a screenshot of the error message? Just make sure that there's no sensitive/private info visible. We'll look into this further.

 

Keep us posted.

Ver Moderator
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