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payment for spotify family failed

payment for spotify family failed

In my account info there is a red box with the message payment for subscription failed. I haven't made any changes in the payment method and it worked fine for 6 months now. There is no invoice for this month available but the normal monthly amount is charged from my bank account. What could be wrong?

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1 Reply

Hey @sup3rdonk3y, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.


Let us know how it goes and if you have any other questions.

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